Casino / Slots
Your account data, wallet activity and browsing behaviour on sibobet are handled under this policy. We collect only what is needed to run your account and keep your access working — nothing beyond that. Availability depends on local law and is accessible where local law permits.
When you open an account on sibobet, we collect the information you provide directly: your name, contact details, and the payment method you choose — whether that is OVO, GoPay, or DANA. We also collect technical data your device sends automatically, such as your IP address, session identifiers and browser type. This helps us keep your login session stable and your account accessible across devices. For wallet transactions, we record the payment rail used, the transaction reference and the amount processed. We do not store full card or e-wallet credentials on our servers; that data passes through the payment processor directly. We hold account data for as long as your account is active and for a period after closure as required by our internal record-keeping obligations. You can ask us to confirm what we hold at any time by contacting support. All data handling is subject to local law and applies only in eligible regions where access is permitted.
This policy covers activity on sibobet and the account services we operate directly. It does not extend to third-party sites, payment processors or game studios whose own terms govern their services.
Any data collected when you log in, update your profile or change your account settings falls inside this policy. That includes login timestamps, session tokens and device identifiers tied to your account.
Transactions you make using OVO, GoPay or DANA are recorded in your account history here. The payment processor handling the transfer operates under its own privacy terms, which sit outside our policy.
How we log your activity in the lobby — pages visited, game sessions opened — falls inside this policy. Game studios such as Pragmatic Play or PG Soft process game-round data under their own separate terms.
Links to external sites, social platforms or partner pages are outside our policy boundary. Once you leave sibobet, the destination site's own privacy terms apply. We do not control or audit those terms.
You have practical options when it comes to the data we hold on your account. You can ask us to confirm what information is stored, correct any detail that is out of date, or request that we close your account and handle the resulting data according to our retention schedule. These are not abstract rights — each one maps to a real action you can take through our support channel. To review your stored details, log in and head to your account settings page; the fields shown there reflect what we hold. To correct information such as your contact details or wallet identifier, update the relevant field and save. If a correction requires identity verification, the steps for that are shown on the same page. For a broader data request or a closure request, reach out to our support team directly — the contact path is in the support section below. We aim to acknowledge your request and confirm the next step.
Log in and open account settings to see the data fields we hold. What is shown there is what is stored against your profile.
Update your contact details, wallet identifier or name directly in account settings. Fields that require identity verification will show the verification steps on the same screen.
If something in your account data looks wrong or you want to know more about what we hold, contact support with your account reference and the specific question.
Send a closure request through the support channel. We will confirm receipt, process the closure and explain how your data is handled in the period following closure.
If you have a question about your data, want to correct stored information, or need to understand how a specific account action is recorded, our support team handles those requests directly. Use the channel that works for you — all routes reach the same team.
Open the chat icon on any page of sibobet. State your account reference and the privacy matter you need help with. The support team will confirm what data is held and what step comes next.
Send your data or closure request by email. Include your registered account name and a clear description of what you are asking. We acknowledge requests and confirm the outcome once complete.
Many data corrections — contact details, wallet identifier, notification preferences — can be handled directly inside your account settings without contacting support. Check that page first.
The way we handle your account data reflects what you can actually verify in your account — not a list of abstract commitments. Every section here points to a real practice you can see or test.
We use session cookies to keep your login active across pages and to remember your lobby preferences. You can clear cookies through your browser settings at any time. Clearing them will end your active session and require you to log in again.
Your account password is stored in hashed form — we do not hold it in plain text. If you suspect unauthorised access, change your password immediately from account settings and contact support to flag the concern.
We hold your account data while your account is open and for a defined period after it closes. The retention period is determined by our internal policy and applicable local requirements. After that period, data is removed from active systems.
When we update this policy, the revised version is published at sibobet/privacy-policy/. Continuing to use your account after a policy update means you have reviewed the current version shown at that address.
These are the questions we hear most often about data handling, account records and your rights under this policy. If your question is not listed here, contact support with your account reference.
We collect the details you enter during account registration — name, contact information and chosen payment method such as OVO or GoPay. We also collect session and device data your browser sends automatically. We use this to keep your account functional and your session stable.
We do not sell your data to third parties. Payment processors handling OVO, GoPay or DANA transactions receive only what is needed to complete your transaction. Game studios receive session identifiers needed to run game rounds — they do not receive your full account profile.
Log in and open your account settings page. The information shown there reflects what we hold against your profile. For a broader data summary or if you want confirmation in writing, contact support with your account reference and we will respond.
Yes. Most fields — contact details, wallet identifier — can be updated directly in account settings. If a change requires verification, the steps are shown on the same screen. For corrections that cannot be made through settings, contact support directly.
We hold your account data for a defined period after closure, in line with our internal record-keeping obligations and applicable local requirements. After that period, data is removed from active systems. The exact period is confirmed when you submit a closure request.
Transaction records — the payment rail used, the reference number and the amount — are stored in your account history and are subject to the retention period described in this policy. Payment credentials themselves are handled by the payment processor under their own terms and are not stored on our servers.