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These terms set out the rules that apply when you access sibobet, use your account, or place transactions through supported local payment methods such as OVO, GoPay, and DANA. Access to this platform is subject to local law and is available only in eligible regions.
By creating an account or continuing to use sibobet, you confirm that you have read, understood, and agreed to be bound by these terms. They apply to every interaction you have with this platform — from browsing the game lobby to submitting a deposit via OVO or GoPay, withdrawing to your DANA wallet, or contacting the support team. These terms exist to make the relationship between you and sibobet clear. They describe what you can expect from us, what we expect from you, and how disputes or changes are handled. Where a specific game, feature, or promotional period carries its own conditions, those conditions sit alongside these terms and do not replace them. Access to sibobet and the services described here depends on where you are located and whether local law permits it. We do not make representations about legality in jurisdictions we have not verified. If you are unsure whether access is permitted in your area, you should seek local legal advice before proceeding. The current status of your account, any active conditions attached to it, and any policy updates we have issued are shown inside your account dashboard after you log in.
These terms cover the core areas of your relationship with sibobet. Understanding what is and is not included helps you know where to direct a question and what rules apply to each part of your account activity.
Rules around creating, verifying, and maintaining your sibobet account are fully covered here. This includes login credentials, account suspension conditions, and the steps required to restore access if your account is temporarily restricted.
Deposits and withdrawals processed through OVO, GoPay, or DANA fall within the scope of these terms. The specific fields, limits, and verification steps for each method are shown inside your account at the point of transaction.
Game content available in the sibobet lobby — including titles from Pragmatic Play, PG Soft, and Spadegaming — is subject to these terms. Content availability may vary by region and is shown only where it is accessible under local law.
Services operated independently of sibobet, including the payment infrastructure of OVO, GoPay, or DANA, operate under their own separate terms. sibobet is not responsible for conditions set by those providers on their own platforms.
These terms are not only obligations — they also set out actions you can take. You have the right to review records of your transactions, request corrections to the account details we hold, and raise questions about how your information is used. If you believe something on your account is inaccurate, the correction path starts inside your account settings. For matters that require direct contact — such as a transaction that does not reflect correctly, or a request to update your registered details — our support team handles those through the channels listed on this page. We aim to acknowledge every account-related request and direct it to the right team. Where a policy change affects rights you hold under these terms, we will notify you through your registered account before the change takes effect.
Your full transaction history — including OVO, GoPay, and DANA movements — is accessible inside your account dashboard. No separate request is needed; the record is available immediately after login.
If your registered name, contact details, or wallet information needs updating, go to account settings and follow the fields shown. Some changes may require identity verification before they are applied.
If any part of these terms is unclear, contact our support team directly. Provide your account reference and the specific section you are asking about so the team can respond with the relevant detail.
For account-access issues, restricted transactions, or requests to close your account, reach out via the support channel listed below. We will confirm receipt and follow the process set out in these terms.
If you have a question specifically about these terms and conditions — how they apply to your account, a transaction through OVO or GoPay, or a change you want to request — use the contact paths below. Our support team handles policy questions alongside general account help.
Reach the support team directly through the live chat option in your account. This is the quickest route for questions about account conditions, transaction records, or policy clarifications.
For written queries or requests that require documentation — such as account correction requests or formal policy inquiries — send a message through the email address listed in your account contact section.
The current version of these terms, along with any updates we have issued and their effective dates, is always accessible from your account dashboard after login. Check there first before contacting support.
We handle the information associated with your account carefully and in line with the commitments described in these terms. Data collected during account registration, login activity, and transactions via DANA, OVO, or GoPay is used to operate your account and process your requests — not shared with unrelated third parties. Session cookies are used to keep you logged in and to remember your lobby state between visits; you can manage cookie preferences through your browser settings. Account security relies on your keeping login credentials private. If you suspect unauthorised access, contact support immediately using the live chat path above. Retention of your account data follows the period described in our privacy policy, which is linked from within your account dashboard.
Information you provide at registration and during transactions is used solely to operate your sibobet account, process OVO, GoPay, or DANA movements, and respond to your support requests. We do not sell account data to third parties.
Session and preference cookies help the lobby remember your state between visits on mobile or desktop. You can adjust or clear these through your browser. Disabling cookies may affect how certain account features load.
Keep your login credentials private. If you believe your account has been accessed without your permission, contact support through live chat right away. We will suspend the account while the situation is reviewed.
When these terms change, the updated version appears in your account dashboard with the effective date noted. Continued use of sibobet after that date means you accept the revised terms.
These questions cover what we hear most from account holders about how these terms work, what they cover, and what to do when something is unclear.
Yes. Every deposit or withdrawal processed through OVO, GoPay, or DANA on your sibobet account is subject to these terms. The specific fields and verification steps for each method are displayed inside your account at the point of transaction, not here.
The current version is always accessible from your account dashboard after login. We update the effective date each time the terms change. If you are not logged in, the terms page at sibobet/terms-conditions/ reflects the most recent published version.
Yes. Go to account settings and follow the update fields shown there. Some changes — particularly to your registered name or linked wallet details — may require identity verification before they are applied. Contact support via live chat if the self-service path does not cover your specific change.
If a change to these terms affects how you use your account, contact support before the effective date shown in your dashboard notification. If you continue using sibobet after that date, the updated terms apply. If you do not accept them, you should stop using the platform and contact us to close your account.
sibobet's terms cover how transactions are processed on our side. OVO, GoPay, and DANA each operate under their own separate terms and conditions. Any fee, limit, or condition set by those providers on their own platform is governed by their policies, not ours.
Access depends on local law and is available only in eligible regions where permitted. We do not make guarantees about availability in every area. If you are unsure whether access is permitted where you are, check your local regulations before proceeding.